INSIDE SALES ENGINEER 1
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JOB DESCRIPTION
Great People make Schneider Electric a great company.
Do you dream of working in a company that is driven by a meaningful purpose and that continuously creates an inclusive environment where you are empowered to do your best and be innovative?
The Role: Inside Sales Engineer
What will you do?
•TrackandworkwithCustomerOrderswithinBusinessSystem
•Responsiblefor Ordermanagement, OrderEntry andExpedites
•Followsteam’sdefinedprocessandproceduresandcompanypolicies
•Ensuresthatrequiredinformationisloggedintocentralinformationsystempertainingtocustomerinformationandrequest
Providesaccuratesolution/assistancetocustomersonatimelymanner
•Ensurescompletenessofrequiredparametersfororderentry.
•Replytocustomersaskingfortheirorderstatusandexpedite
•Regularlyupdatesselfonproductandprocessdevelopments
•Escalateoutofhisboundaryissuestomanager
•Provideandgenerateindividualandteamreports
•Reportstomanagerofpossibleareasforimprovement
•Ensuresthatordersareenteredaccurately
•Clarifyorverifyorderdetailstocustomersorfieldsalesengineers
•Followstheorderentryprocessset
•Anticipatesandforeseesorderentryrequirementsofcustomersbasedonpurchaseorderdetails
•AdherestoServiceLevelAgreementsetbythedepartment,ifnotexceeds
•Accurately createor generate the neededquotation
•Provideaccuratepricingdetails
•Provideaccuratecatalognumber andaccessorydetails
•Providenecessarynotesforexemptionsorconditions
•Readandunderstandspecificationdocumentsoronelinedrawingsprovidedbythecustomer
•Providecompletesubmittalproposaltocustomer
•Ensuresthatcorrectdrawingswillbeprovidedtothecustomer
•CoordinatecloselywithFieldSalesEngineersregardingorderorjobupdates
•Monitorordersenteredinthesystem
•Coordinatewith the plannertomake surethe order isscheduledbased ontherequested shipdate
•Coordinate with other department such as shipping, credit analyst, application engineers, and customer service toassurethatorderwillbe scheduled or expedited as per customer request
•Submitsreportslikequotelogs,expeditereport asperDistrictofficerequest
•Otherdutiesandresponsibilitiesthatmaybeassignedfromtimetotime
Qualifications
Who would be successful?
·Candidate mustpossess at leasta Bachelor’s/College Degree inEngineering preferablyECE, EE, ME or related
·OrderEntry "ationexposure
·Customer Service,OrderManagement
·SpecificKnowledge/Ability:
Hasworkexperience orrelated experiencein acustomer serviceenvironment
·Knowledgeableinonelinediagram&specsreading
·Organizational skills required for carryingout his/herdailyduties particularly intermsof time and priorities
·Closeattention to detail,follow-up, extreme senseof urgencyandperseverance
·Knowledgeof computersystems andexperience indataentry
·ProficientinwrittenandoralcommunicationcapabilitiesusingUSEnglish
·Up-to-dateknowledgeoftheOrderManagementandExpediteSystem
What’s in it for me?
·Global family leave
·Comprehensive medical coverage for employee and dependents
·Worldwide Employee Stock Ownership
·Flexible work arrangement
…and more!
Why us?
Schneider Electric is leading the digital transformation of energy management and automation. Our technologies enable the world to use energy in a safe, efficient and sustainable manner. We strive to promote a global economy that is both ecologically viable and highly productive.
€36bn global revenue
150 000+ employees in 100+ countries
45% of revenue from IoT
5% of revenue devoted for R&D
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Let us learn about you! Apply today.
You must submit an online application to be considered for any position with us. This position will be posted until filled.
It is the policy of Schneider Electric to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.
Schedule:
Full-time
Req:
009231
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