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Refund Policy

Last modified: April 4, 2024

At Automation JobSearch, we are committed to ensuring the satisfaction of our clients. We understand that under certain circumstances, you may require a refund for the services you've purchased from us. Please find below our comprehensive refund policy detailing the cases under which refunds will be offered:

  1. Failure to Approve:
    Should a submitted job listing not be approved by our site administration within 24 hours without any communication or explanation for the non-approval, a refund will be issued.
  2. Performance-Based Refund:
    Refunds will be issued based on the performance of the job posting packages. Specifically, for the “Featured Listing” and “Source and Screen” packages, if there are fewer than 10 candidate applications per listing within the 30-day duration, a refund will be offered. Alternatively, clients will have the option to relist their job postings for an additional 30 days at no extra charge.
    Exclusions:
    • The job listing application method selected by client must be through Automation JobSearch and not redirected to the client site.
  3. Technical Problems:
    In the event of a technical issue with our site that hinders the functionality of the candidate application process or compromises the visibility of the job posting, refund may be requested.

Refund Process:

All refund requests should be communicated to our customer support team at admin@automationjobsearch.com. Refunds will be processed within 7-10 business days and will be credited to the original form of payment.

We hope this policy provides clarity on our refund procedures. If you have any questions or concerns regarding this policy, please do not hesitate to contact us.

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