Service Technician

In This Role, Your Responsibilities Will Be:

• Participate in the company’s L1 and L2 level product technical training, master the basic principles of the product and pass the assessment.
• Study the product operation manual, be able to operate the product proficiently, master the setting of key product parameters, and pass the assessment.
• Learn the design principles of the product, understand the mechanical structure principles, electrical schematics, electronic circuit schematics, Tooling design of the product, and pass the assessment of the design department.
• Master the manufacturing process of the product, participate in the workshop assembly process training, understand the key quality characteristics, be able to disassemble and debug the product proficiently and accurately, and pass the assessment of the process department.
• Learn the application debugging of the product, be familiar with the equipment parameters and Tooling elements that affect the customer’s welding effect, learn the debugging experience and Tooling modification experience for different welding problems, and pass the assessment of the application department.
• Participate in the diagnosis of complex technical problems within the company and independently output analysis reports of the problems.
• Participate in the diagnosis of complex technical problems on the customer’s site by the after-sales expert group and provide suggestions.
• Organize and compile typical after-sales case materials and manage the after-sales case database.
• Prepare after-sales service training materials and provide training for on-site after-sales engineers and customers.

Who You Are:

You engage key stakeholders early and consider the upside and downside scenarios. You think about multiple ways to get the same outcome. You seize on common points of agreement. You act with a clear sense of ownership. You bounce back from setbacks.
For This Role, You Will Need:

• Bachelor degree or above in electromechanical or automation
• Excellent academic performance in professional courses at school, with priority given to those who have won awards in professional competitions
• CET-4 or above

Preferred Qualifications That Set You Apart:

• Strong continuous learning ability
• Love technical work and take technical research as the direction of personal career development
• Be pragmatic, proactive, conscientious and responsible
• Strong logical thinking ability, clear analysis and problem solving
• Have basic English reading and writing skills, and be proficient in spoken English
• Proficient in using mechanical, electrical, and electronic professional software

Our Culture & Commitment to You:

At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives—because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.

We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.