Service Engineer

SERVICE ENGINEER

AT ABB, WE ARE DEDICATED TO ADDRESSING GLOBAL CHALLENGES. OUR CORE VALUES: CARE, COURAGE, CURIOSITY, AND COLLABORATION – COMBINED WITH A FOCUS ON DIVERSITY, INCLUSION, AND EQUAL OPPORTUNITIES – ARE KEY DRIVERS IN OUR AIM TO EMPOWER EVERYONE TO CREATE SUSTAINABLE SOLUTIONS. THAT’S OUR STORY. MAKE IT YOUR STORY.

THIS POSITION REPORTS TO

Service Team Leader

YOUR ROLE AND RESPONSIBILITIES

In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility. The work model for the role is: #LI-Hybrid This role is contributing to the Electrification Services in San Luis Potosi. You will be mainly accountable for: • Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points. • Performing field service tasks, identifying electrical technical issues, and performing analysis through remote or on-site activity in service categories and LV and MV products. • Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities. • Troubleshooting equipment/process failures, requesting proactive corrective actions, and making recommendations to avoid such issues in the future.

QUALIFICATIONS FOR THE ROLE

• Bachelors degree in Electrical Engineering, Electro-mechanic, Electronic or Mechatronic.
• 2 Years experience in the repair and refurbishment of (LV) Low Voltage and (MV) Medium Voltage circuit breakers
• Technical skills in testing, commissioning, startup and troubleshooting of medium & low voltage products (SWGR & MCCs)
• Advanced English
• Open to travel approximately 80% as required (national and international)
• Ability and willingness to possess and maintain a valid passport, American visa and driver’s license desirable.
• Technical skills in controls systems and Programmable Logic controllers and testing of power distribution and delivery to include Low Voltage and Medium Voltage Breakers, Switchgear, Relays and Transformers desirable.

WHAT’S IN IT FOR YOU?

• Coaching and mentoring from senior leaders and colleagues
• Get motivated by continuous improvement in what we do and how we do it, bring your know-how.
• Be yourself: join one or many of our Employee Resource Groups and make a difference!

BENEFITS

• Paid and Unpaid leave opportunities
• Life insurance
• Accident insurance
• Retirement plan
• Wellbeing program
• Dental insurance
• Flex days
• Employee Assistance Program (PAE)
• Development platforms: Spark, Harvard Manager Mentor and English Learning EF English Live School (EF)

MORE ABOUT US

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory