Manager, ERP WMS Leader

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Quality
Job Sub Function:

Quality Control
Job Category:

Professional
All Job Posting Locations:

Horsham, Pennsylvania, United States of America, Irvine, California, United States of America, Irving, Texas, United States of America, Raritan, New Jersey, United States of America
Job Description:

Johnson and Johnson is recruiting for a Manager, ERP WMS Leader in Raritan, NJ, Horsham, PA, Irvine, CA or Irving, TX!

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

Technology Quality and Compliance (TQ&C) manages the Quality and Compliance strategy for IT systems including applications, infrastructure and digital health solutions for J&J. TQ&C is the Subject Matter Expert (SME) for validation/qualification of both applications and infrastructure in accordance with J&J’s Systems Development Life Cycle (SDLC) and Computer System Validation (CSV) Framework, assuring compliance across the enterprise with applicable global regulations, advising on quality matters, and assisting with closing compliance gaps related to audits and inspections.

The Leader of Systems & Infrastructure Assurance (ERP/WMS), Technology Quality is responsible for guiding and leading the team throughout the building and execution of quality into enterprise wide systems, tools, services and infrastructure through the end-to end lifecycle (design, develop, implement, maintain, retire).

KEY RESPONSIBILITIES:

• This role must ensure that all J&J quality standards and global regulatory requirements are being met
• This role ensures that building and execution activities include early involvement of quality in the design and development activities, building quality into the work product, building controls within the application/solution, and use of automation whenever feasible
• This individual will lead the quality approach for systems and ensure teams are accountable for delivering on an end-to end support model for systems in scope
• The role provides technical and procedural expertise/guidance to the project teams as well as aligning with both internal and external stakeholders
• The role is responsible for planning, task and resource allocations, executing, coordinating and maintaining the validation activities for GxP systems/applications
• This position will support internal audits and Health Authority regulatory inspections
• This position will be responsible for the approval of SDLC validation documentation deliverables including the approval to release system implementation and/or changes for production use, will attend project team meetings and provide TQ&C compliance guidance and support to project and base business support team members
• This role will lead globally complementary teams in an inclusive environment
• This role will promote an environment which encourages the company’s credo and the value of a diverse workforce
• This role serves as a trusted partner across the Technology Quality & Compliance organization, requiring collaboration skills at the senior leadership level, and includes making recommendations for improvements relevant to senior level stakeholders
• Ensures/promotes early involvement of TQ&C in the design and development of applications and infrastructure to ensure automated and preventive controls are built in
• Manages the end-to-end quality process and strategies for building and execution of applications and supporting infrastructure
• Ensures that all Technology Quality related projects go through the Intake process
• Provides strategic direction and operational support to the individual project teams
• Supports the building and execution of quality into Strategic Programs across the enterprise where the use of technology supported by TQ is involved
• Contributes to the creation of strategies for the qualification and validation of new and emerging technologies
• Provides compliance guidance and support to the project teams to ensure successful delivery of the project end-to-end
• Ensures a high degree of inspection readiness in support of health authority inspections, audits (internal and external) and periodic reviews of applications and infrastructure in scope of the TQ&C portfolio
• Participate in audits, approves audit non-conformity action plans, and approve closure of internal audit findings
• Assists with incident management/CAPA and NC for the systems supported
• Manages the execution of TQ tasks according to the project plan, goals and timelines
• Supports the allocation of resources by accurately communicating availability
• Responsible for leading resources (both internal and external) and ensures availability for ongoing and upcoming initiatives/projects
• Performs review and approval of validation deliverables, such as, but not limited to Compliance Plans, User Requirements/User Stories, System Tests, User Acceptance Tests, Traceability Matrices, and the Compliance Reports including final release and approval for production use
• Proactively monitors systems and processes to ensure compliance with standard operating procedures and industry best practices
• Tracks and documents quantifiable business results achieved from project work and writes success stories for publication that demonstrate the business value created by TQ&C
• Handles Project budgets
• Partners with stakeholders to assess and implement compliant solutions to meet their business needs
• Builds and maintains trusting, collaborative relationships and partnerships with internal and external stakeholders which help accomplish key business objectives, and helps others to do the same
• Gains alignment on funding and support of the project with the Business Sponsor and/or Investment Owner
• Provides partnership, insight and direction to cross-functional business leaders and team members regarding TQ&C policies, solutions, and initiatives
• Communicates proactively with stakeholders to set expectations on the feasibility and timeframe for the delivery of solutions and highlights the risk when quality standards are not met
• Leads a globally diverse team across geographies, including FTEs and contractors, within a matrixed organization
• Identifies critical skills and capabilities required to ensure the development of a highly skilled, high performance team
• Provides quality guidance and support to project and/or base business support teams
• Applies experienced knowledge regarding risk management practices and leads and mentors the team with critical thinking and risk-based approaches to carry out validation of computerized systems and infrastructure
• Responsible for development of direct/indirect reports including training and mentoring to meet current and future business needs
• Works with TQ&C leadership and pillar leaders to nurture future leaders and create opportunities to grow
• Mentors talent and helps them grow in their careers
• Conducts performance reviews, succession planning, talent reviews and career development for direct reports

QUALIFICATIONS

Education:

• A Bachelor’s degree in Computer Science, Information Systems, Business Administration or another related field required. Solid, relevant experience may be substituted when appropriate, additional certifications a plus

EXPERIENCE AND SKILLS:

Required:

• A minimum of 6-8 years of progressive experience in the pharmaceutical/medical device/biotech industry, with direct experience in Computerized System Validation activities is required\
• Experience authoring or approving validation protocols, non-conformities, Change Requests, SOPs, Validation Plans and Reports is required
• Experience running and leading global technology programs along with FTEs/consultant teams across multiple geographies

PREFERRED:

• Experience in running large scale end-to-end Validation programs like LIMS, CAPA, MES, PLM, SAP, LMS, Complaints Handling, and Change Control is preferred
• Direct experience working in a software development environment using Agile, SAFe, CI/CD is highly desirable
• Proficiency using the following tools is highly desirable: JIRA, qTest, Xray, Jenkins, Selenium

OTHER:

• This position is anticipated to have up to 15% travel

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center (ra-employeehealthsup@its.jnj.com) or contact AskGS to be directed to your accommodation resource.

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visitwww.careers.jnj.com.

The anticipated base pay range for this position is :

$100,000- $173,500
Additional Description for Pay Transparency:

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at the Company’s discretion on an individual basis. Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program. Employees are eligible for the following time off benefits: Vacation – up to 120 hours per calendar year Sick time – up to 40 hours per calendar year; for employees who reside in the State of Washington – up to 56 hours per calendar year Holiday pay, including Floating Holidays – up to 13 days per calendar year of Work, Personal and Family Time – up to 40 hours per calendar year Additional information can be found through the link below. http://www.careers.jnj.com/employee-benefits The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.

Summary

• Job titleManager, ERP WMS Leader
• FunctionQuality
• Sub functionQuality Control
• CategoryManager, Quality Control (P7)
• LocationRaritan/Irvine/Horsham/Irving/United States of America
• Date postedJun 23 2025
• Requisition numberR-019350
• Work patternHybrid Work

This job posting is anticipated to close on Jun 30 2025. We may however extend this time period, in which case the posting will remain available onwww.careers.jnj.comto accept additional applications.