ACCOUNT MANAGER I – MEXICO

Not just a job, but a career

Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.

Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About the Team
Our 18,000 employees work in over 60 countries with one corporate mission, to “co-innovate tomorrow”.We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

Yokogawa is on the move, transforming itself from industrial automation to industrial autonomy (IA2IA) with advanced technologies allowing devices, equipment, business and production systems or even entire plants to operate autonomously. We were the world’s first company to develop a distributed process control system for the monitoring and control of various types of plant facilities, and we continue to evolve to meet our customer demandingneeds. Tohelp our customers keep pace with rapid advances in technology and an ever-changing business environment, Yokogawa provides solutions and services that will enable a digital transformation (DX) in their businesses, and is preparing the way for a future in which industries will make the transition from industrial automation to industrial autonomy (IA2IA). Bring your whole self to work each day by working in a safe, inclusive environment and realize your greatest potential by enabling our customers to achieveworld-class operationalexcellence! Join the transformation!

The Account Manager will manage the assigned geography from start to finish. He/she will work to implement the North American Go-To-Market plan to drive significant growth through the End User, System Integrators, EPC’s, OEM and Rep Channel by Creating Demand for our solutions, products, and services. He/she will create/use the necessary processes, metrics and planning tools to implement the strategy. He/she will ensure that annual Account plans are put in place in and delivered in a timely fashion. They will be updated through a quarterly business review process. The Account Manager will develop an individual training plan to ensure that they receive product & solutiontraining/demonstrationsin order to maximize Account penetration of YCA’s full portfolio. In addition, the Account Manager, will analyze data gathered through the organization to determine Account potential, customer requirements and fast growth areas to maximize Account opportunities.

DUTIES/RESULTS

• Contribute to the growth of YCA by playing an active and communicative role as a member of the YCA Account Team.
• Create and maintain a Regional coverage strategy in collaboration with key stakeholders in the region (Field Application Specialists, Consultants, and Channel Partners, etc.).
• Create and comply with the Policies, Processes and Programs for our Account teams (Source Analysis, Opportunity Management, Account Planning, and Opportunity Action Plans)
• Participate in regular reviews for all assigned Accounts to review progress against commitments including performance to plan, CRM pipeline size & quality, CRM utilization, and accounts receivable as necessary.
• Utilize the tools and processes to meet and exceed your annual targets within your assigned territory/account base (CRM, Forecasting, Account planning etc.)
• Work to ensure timely and thorough administration of current Account contracts.
• Provide avenues and viable solutions to resolve first-line Account issues. Contact Technical/Product support team for support when necessary.
• Responsible for maximizing YCA product portfolio with assigned customers through a “Demand Creation” process.
• Attend training on an ongoing basis for self-improvement and growth.

Competencies

• Customer Focus
• Drive For Results
• Collaboration across the organization
• Negotiating
• Perseverance
• Business Acumen
• Presentation Skills
• Ability to effectively establish and maintain relationships at a high level with major customers, EPC’s and channel partners.
• Fully Proficient in English (Verbal and Written)

SPECIFICATIONS

Education:

Bachelor’s degree in Engineering / Engineering Technology Preferred (Mechanical or Electrical a plus).

Prior Experience:

2-5 years experience in the process control industry or equivalent Account Management skills.

The ability to understand DCS, instrumentation, safety systems, applications or related level of understanding of process control environment.

Demonstrated experience in selling into existing or new markets.

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusiveculture. Wewill actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomicstatus. Wewill not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

Are you being referred to one of our roles? If so, ask your connection at Yokogawa
about our Employee Referral process!