Senior Service Engineer

Not just a job, but a career

Yokogawa, award winner for ‘Best Asset Monitoring Technology’ and ‘Best Digital Twin Technology’ at the HP Awards, is a leading provider of industrial automation, test and measurement, information systems and industrial services in several industries.

Our aim is to shape a better future for our planet through supporting the energy transition, (bio)technology, artificial intelligence, industrial cybersecurity, etc. We are committed to the United Nations sustainable development goals by utilizing our ability to measure and connect.

About the Team
Our 18,000 employees work in over 60 countries with one corporate mission, to “co-innovate tomorrow”.We are looking for dynamic colleagues who share our passion for technology and care for our planet. In return, we offer you great career opportunities to grow yourself in a truly global culture where respect, value creation, collaboration, integrity, and gratitude are highly valued and exhibited in everything we do.

• Tomaintain24/7coverfor the System Support Contracts in the regionof responsibility.

• Executionof ServiceProjects and Annual Maintenance Contracts.

• Tooffertechnical supporton Systems,PCI, andITsolutionsto customersbothexternal and internal.

• To assist withSystem andPCI fault finding,tests, andminor repairs.

• To be availableforserviceprojects likeupgrades,migrations, and implementationofEXA packages.

• Toschedule and executeSystem andPCIservicenotes, information, andmemos.

• To be familiarized with allavailable Service Sales items and Servicetools.

• To assist withSystem trainingwhen requested, and toensure fullconversancy withthe latestversionsof theDistributedControl Systems.

•Monthly reportingto theSeniorManager:
TSD.

• To assist the SalesTeamwith theproductionoftechnically andcommercially acceptable proposals, tenderdocuments, and bid submissions by checkingand agreeingon keyelements affectingengineering execution.

• Train Engineeringcolleaguesto anacceptable standardwithin personal areasof expertise when required.

• Carryout, anytasks as deemed necessarybythe SeniorManager:
TSD and respond positivelyto anyother reasonablerequestabout the job.

•Liaise with clients andother third partiesto gatherthe required information.

• Build relationships and rapport withkey client contacts.

• Ensurecompliance inservice administration procedures and instructions, as specified inthequalitymanagement system(QMS).

• Contributetothewell-beingofthecompany bymaintaining positiveworkingrelations withcolleagues andmembersof support structures.

Yokogawa is an Equal Opportunity Employer. Yokogawa wants a diverse, equitable and inclusiveculture. Wewill actively recruit, develop, and promote people from a variety of backgrounds who differ in terms of experience, knowledge, thinking styles, perspective, cultural background, and socioeconomicstatus. Wewill not discriminate based on race, skin color, age, sex, gender identity and expression, sexual orientation, religion, belief, political opinion, nationality, ethnicity, place of origin, disability, family relations or any other circumstances. Yokogawa values differences and enables everyone to belong, contribute, succeed, and demonstrate their full potential.

Are you being referred to one of our roles? If so, ask your connection at Yokogawa
about our Employee Referral process!