Service Engineer

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.

Job Responsibilities and Tasks:

•Establish all contacts to the customer and to external partners as necessary for order processing

•Arrange for delivery project schemes

•Make sure that all relevant, valid information on safety and functional requirements, scope of order, deadlines, costs etc. are available for project execution in the departments

•Arrange for the necessary activities according to the requirements of the project

•General coordination of all departments (OP, QA, PC, FICO) involved in project execution

•Arrange and follow up for quality and inspection planning

•Continuously control individual contributions as to their conformity with the targets of the project and arrange for necessary actions in case of deviations

•Cooperate with SM/Order Execution for quotations

•Cooperate with Order Execution for order handling on content and timely basis

•Cooperate with OP / supplier for manufacturing

•Cooperate with DPM/SM for delivery on content and timely basis

•Implement and carry out all orders in agreement with the divisional management.

•Control high degree of OTP (>90%) as per the committed dates

•Control costs

•Respond to failures during the warrantee period. Issue warranty requests and have it signed by the divisional manager. Collect warranty related cost.

Other, Non-Project Related

•Improve processes, standards, tools and skill levels within the organization together with other members of the project team.

•Support Sales, Technology and Product and Service manager(s)

Requirements:

•Mechanical/process background

•Practical experience in production-manufacturing required.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.