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JOB DESCRIPTION

Join Schneider Electric and power your career

We are looking for aProduct Application Engineer (M/W)who works for the EMEA region, reporting to our office inHoofddorp Netherlands.

Your meaningful purpose

This professional will manage digital transformation for IT tools.
This is a newly developed position accountable to support at an EMEA level the service events ata Schneider Electric critical data center account.

You will be responsible for the in-depth understanding and technical knowledge pertaining to power supplied equipment and how this equipment functions within the data center.

Normal support will be remote with hands-on site visit and support as required.

This position will share and provide technical instruction and guidance to new and less experienced Field Service Representatives via remote or on-site, as well as analyze malfunctions in equipment and interpret maintenance manuals, using knowledge of systems and electronics to isolate and correct issues.

What will you do?

• Regional remote support of the local Field Service Representatives in country during commissioning, start-up, warranty, and maintenance.
• Solve technical issues raised by Field Service Representatives in country.
• Escalate to other technical support level within the company when needed
• Understanding and use of the clients commissioning portals for documentation and processes.
• Coordination with local, regional, and global service teams for successful execution of client’s data centers.
• Comply with Safety and cyber security policies, practices and procedures.
• Perform Startup/Commissioning on Schneider Electric’s power product.
• Perform Preventive, scheduled and unscheduled Maintenance on equipment based on critical nature.
• Analyze and interpret technical procedures, governmental regulations, different problems on our equipment and provide appropriated answer.
• Analyze and explain reports results to customers and management.
• Understand scope of work, respect time to perform job and ensure full traceability (change order etc..)
• Support planners, coordinators, project manager to get good customer site condition understanding.
• Escalate quality or technical issue detected on field.
• Advise customers on different opportunities to optimize its install base and create lead generation business opportunities.
• Perform basic audits of customer’s power equipment for upgrades or directed changes by regional teams.
• Perform Field Services Operations by providing best in class customer experience and promote Schneider Electric signature.

What qualifications will make you successful?

• Fluent in English.
• Associate degree or higher in relevant field.
• High technical capabilities to service, install and repair equipment, resulting from several years in a similar role.
• Able to traverse grounds and buildings under construction to inspect infrastructure and equipment installations, start-up, and commissioning.
• Willing to travel within EMEA up to 20 weeks of the year.
• Clear communication skills to help support the country service teams.
• Ability to deal with customers where tact may be required to maintain a continuing harmonious relationship.

What’s in it for me?

• You are part of a leading global player that actively contributes to sustainability and care for the planet;
• Endless development opportunities through the online learning offer of 10,000+ e-learnings across various domains;
• An organization that is committed to ensuring that its employees are seen as the ‘best recognized professionals’ in our industry;
• Attention to Wellbeing through training and a Wellbeing Week;
• The ability to ensure a good work-life balance (watch our global family leave Youtube video for more information);
• Diversity is of paramount importance to us. As an organization, we are therefore honored to have been included in the list of ‘Bloomberg Gender-Equality’ in 2018 and also to have achieved first place within the industrial sector of ‘Equileap Top 200 Gender Equality’.

#LI-DM4 #LI-HYBRID

Let us learn about you! Apply today.

Why us?

At Schneider Electric we’re committed to creating a workplace that gives you not just a job but ameaningfulpurposein joining our mission tobring energy and efficiency to enable life, progress and sustainability for all.

We believe inempoweringour team members to reach their full potential, fostering a sense of ownership in their work.

We embraceinclusionas a fundamental value, ensuring that every voice is heard and valued.We value differences, and welcome people from all walks of life. We believe in equal opportunities for everyone, everywhere.

If you want to be part of a company where your contributions truly matter, where you are empowered to make a difference and where inclusivity is valued, we would love to hear from you.

Discover yourMeaningful, InclusiveandEmpoweredcareerat Schneider Electric.

€34.2bn global revenue
+12% organic growth
135 000+ employees in 100+ countries
#1 on the Global 100 World’s most sustainable corporations

You must submit an online application to be considered for any position with us. This position will be posted until filled

Schneider Electric aspiresto be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best.

We mirror the diversity of the communities in which we operate and we ‘embrace different’ as one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do. This extends to our Candidates and is embedded in our Hiring Practices.

You can find out more about our commitment to Diversity, Equity and Inclusionhere
and our DEI Policyhere

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion,color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.

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