Field Service Technician

About Us:

At BW Integrated Systems, we are at the forefront of the industry when it comes to designing and manufacturing cutting-edge solutions for end-of-line packaging equipment, labeling and converting, packaging automation, and systems integration. With a global presence encompassing nine manufacturing facilities and a team of over 800 experts, we are proud to be a trusted partner for our customers around the world, with installations spanning more than 50 countries. Our extensive range of products and service network offers innovative technology and unparalleled technical support for manufacturing companies operating in various global market segments. From food and beverage to pharmaceuticals, household goods, automotive, and more, we cater to diverse industries such as container manufacturing, wine and spirits, consumer product packaging, converting, paper, and beyond. With decades of experience, our packaging professionals excel in providing efficient solutions in areas such as robotic applications, packaging line design, integrated systems, palletizers and depalletizers, automated can-end and product-handling equipment, cartoning, case and tray packing and forming, as well as a wide range of labeling solutions including pressure sensitive, roll-fed, and shrink-sleeve options. Additionally, we specialize in converting and finishing solutions, advanced conveyance technology and controls, unwrappers, and destrappers.

Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.

Job Description:

Our team of Field Service Technicians is dedicated to providing exceptional support and service to our customers worldwide. Working both independently and collaboratively, our technicians ensure the successful installation, maintenance, and optimization of equipment at customer sites. This position requires frequent travel, estimated between 60-75% of the time. We are seeking skilled Field Service Technicians who are passionate about delivering high-quality customer service and are adept at finding innovative technical solutions.

Key Responsibilities:

• Troubleshoot and resolve mechanical, electrical, and software issues on equipment at customer sites, ensuring customer satisfaction.
• Assist in the installation, startup, and testing of new equipment, providing guidance to customer personnel on proper operation and maintenance practices.
• Cultivate and maintain strong customer relationships through effective communication and diplomacy.
• Collaborate with team members to optimize efficiency and effectiveness in service delivery.

Minimum Qualifications:

• A two-year post-high school diploma/certificate in electro-mechanical technology, or equivalent experience (minimum of 7 years).
• Proficiency in mechanical, pneumatic, and control systems, with a solid understanding of material handling practices.
• Strong interpersonal and customer relations skills, with the ability to work effectively both independently and as part of a team.
• Experience in PLC programming, preferably with Allen-Bradley and/or Siemens S7 PLCs.
• Advanced knowledge of VFD functions, operations, and programming.
• Proficiency in interpreting and troubleshooting pneumatic and electrical schematics.
• Ability to troubleshoot wiring and complete I/O checks.
• Robotics experience is advantageous.

If you are a proactive problem-solver with a dedication to customer satisfaction, we encourage you to apply for this exciting opportunity to join our team as a Field Service Technician.

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At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.​

Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.

Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.

Company:

BW Integrated Systems