Field Service Technician

FIELD SERVICE TECHNICIAN

AT ABB, WE ARE DEDICATED TO ADDRESSING GLOBAL CHALLENGES. OUR CORE VALUES: CARE, COURAGE, CURIOSITY, AND COLLABORATION – COMBINED WITH A FOCUS ON DIVERSITY, INCLUSION, AND EQUAL OPPORTUNITIES – ARE KEY DRIVERS IN OUR AIM TO EMPOWER EVERYONE TO CREATE SUSTAINABLE SOLUTIONS. THAT’S OUR STORY. MAKE IT YOUR STORY.

THIS POSITION REPORTS TO

Coordinador de service

YOUR ROLE AND RESPONSIBILITIES

In this role, you will have the opportunity to execute service work as per work instructions and in accordance with ABB quality and safety guidelines. Each day, you will deliver quality customer service planning and execute service work as per customer order and expectation. You will also showcase your expertise by ensuring customer retention by effectively communicating service work timeline and expectations. The work model for the role is: Onsite This role is contributing to the Motion business area in Buenos Aires, Argentina. You will be mainly accountable for: • Working with the customer (while on-site) to identify opportunities to improve the customer’s operations and eliminate pain points. • Performing field service tasks, identifying technical issues, and performing analysis through remote or on-site activity in service categories and products for which they are certified to perform. • Preparing material lists needed for service activity and ensuring that all materials, parts, and equipment are available and of appropriate quality for service activities. • Acting as trainer when needed, for field service associates and customers. Our team dynamics You will join a dynamic, talented, collaborative team, where you will be able to thrive.

QUALIFICATIONS FOR THE ROLE

• Degree in electrical engineering, electromechanical engineering, or electronic engineering.
• You have 2 years of experience in similar functions, with a desirable knowledge of frequency converters.
• You are at ease communicating in intermediate-advanced English.
• You have availability to travel.

MORE ABOUT US

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe. #MyABBStory