Field Service Technician

About Us:

BW Converting Solutions is a strategic alliance of resources and services that bring together several Barry-Wehmiller companies — Paper Converting Machine Company (PCMC), Winkler + Dünnebier (W+D), STAX Technologies, Hudson-Sharp, Baldwin Technologies and Northern Engraving and Machine. These industry leaders offer trusted brands and innovative technologies in the design, manufacture, and service of high-performance converting and packaging machinery for the tissue, nonwovens, hygiene, bag-converting, mailing, and printing industries.

Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.

Job Description:

Field Service Technician

Lenexa, KS USA

Full time

Job ID:

About Us:

Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.

Job Description:

Position Summary:

We are seeking a highly skilled Field Service Technician to join our team. In this role, the Field Service Technician will be responsible for the following duties:

Responsibilities
:

• Install and commission new proprietary envelope converting equipment, including travel to customer locations to install and commission new and used proprietary envelope converting machines and performupgrades/adjustments,as necessary, to ensure proper operation of equipment.
• Set up and operate machinery to produce the customers’ product, assist the Installation Coordinator with pre/post installation meetings and audits at customer facilities and assess manpower needs.
• Train customers’ personnel and operators on the use of proprietary equipment, technologies and application, including responsibility for training customers’ U.S.-based operating and maintenance staff in order to troubleshoot, maintain and repair envelope converting machines.
• Maintain and perform repairs on customers’ envelope converting equipment.
• Provide troubleshooting services to determine root causes, offer solutions and recommend proactive maintenance steps on specialized equipment and technologies, and communicate with customers and company personnel to explain technical issues and related solutions.
• Serve as the leading expert in the U.S. with the company’s proprietary equipment and address the most complex emergency breakdowns with envelope converting equipment.
• Train and develop equipment knowledge trainings within the U.S. and provide leadership, coaching and mentoring to less experienced personnel, for both the end customer operators and internal peer technicians and engineers within the company.
• Provide technical documentation and provide diagnostic and support services for customer equipment using diagnostic tools, providing technical and practical answers to customer’s questions or problems, and preparing reports of technical findings and solutions.
• Generate internal quality reports, identifying any reoccurring equipment issues and needed corrective action to prevent reoccurrence.

Minimum Requirements
:

• Position requires a High School Diploma or foreign equivalent, and 10 years of experience.
• 10 years of experience in envelope converting machine installation, repairs and training in the paper folding market industry.
• 10 years of experience with flexographic printing.
• 10 years of experience with graphic machine maintenance process techniques.
• 10 years of experience with computer-aided drafting tool AutoCAD.
• 10 years of experience with diagnostic tools, including dial indicators, feeler gauges, voltage/current meters, drum meter, calipers, gauge blocks, alignment tools, and preparing reports of technical findings and solutions.
• Position allows telecommuting from anywhere in the continental U.S.
• Position requires 95% domestic travel throughout the U.S., and 5% international travel to Mexico, Canada and Germany, to customer facilities to perform equipment installations and observe the equipment in operation for troubleshooting.

At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process. ​

Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.

Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.

At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.​

Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.

Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.

Company:

Winkler+Dunnebier