Field Service Engineer

FIELD SERVICE ENGINEER

AT ABB, WE ARE DEDICATED TO ADDRESSING GLOBAL CHALLENGES. OUR CORE VALUES: CARE, COURAGE, CURIOSITY, AND COLLABORATION – COMBINED WITH A FOCUS ON DIVERSITY, INCLUSION, AND EQUAL OPPORTUNITIES – ARE KEY DRIVERS IN OUR AIM TO EMPOWER EVERYONE TO CREATE SUSTAINABLE SOLUTIONS. WRITE THE NEXT CHAPTER OF YOUR ABB STORY.

THIS POSITION REPORTS TO

Field Service Manager

YOUR ROLE AND RESPONSIBILITIES

In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility. • Implement safety policy on customer site to ensure the safety of yourself and other field staff • Manage the site to improve customer satisfaction, ensure operation quality and improve service efficiency • Maintain long-term relationship with customers, identify and recommend service requirements within the life cycle to customers, and promote the service business

QUALIFICATIONS FOR THE ROLE

• College degree or above in Power system or Mechatronic
• 3-5 years working experience in service, technology, quality and other related fields in electrical industry
• Power system, relay protection, electrical automation related knowledge
• Experienced on Modbus /IEC61850/IEC104 communication protocol, and Ethernet communication technology is preferred
• Good English
• Comfortable with flexible working hours and frequent travelling

MORE ABOUT US

We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory