Field Service Engineer

Emerson is a global leader in automation technology and software. We help customers in critical industries, like energy, chemical, power and renewables, life sciences and factory automation, operate more sustainably while improving productivity, energy security and reliability. As a Field Service Engineer based in KUNDL, TIROL you will perform activities required for the installation, commissioning, start-up and technical support of Emerson systems at customer sites. You will be responsible also for performing work according to the Emerson standards of safety and quality.

Are you eager to take your career to the next level? If yes, we encourage your application!
In This Role, Your Responsibilities Will Be:

• Perform Control system maintenance tasks and performance evaluations.
• Provide technical support to customers and be able to solve customers problems related to the process system.
• Perform system acceptance tests, installation, commissioning, training, fault analysis and rectification work at customer sites and installations.
• Assist in design studies, Hardware and Software upgrades and modifications.
• Execute all work (repairs, installations, training etc.) in accordance with guidelines and certifications and the requested job in the best way to meet customer’s deadlines and expectations.
• Be able and willing to perform emergency call-out services to provide customers with fast and efficient services.
• Communicate issues concerning customer satisfaction or customer requests for Emerson support to the responsible person in Service Management or Sales Management.
• Grow the Systems Service business, especially service contracts, Guardian and DeltaV Add on packages.
• Assist in projects, System Setup and software changes.

Who You Are:

You show personal commitment and take-action to continuously improve. You display a can-do attitude in good and bad times. You partner with others to get work done, and a good great teammate. You provide timely and helpful information to individuals across the organization. You are able to multitask and work well under pressure.
For this Role, You Will Need:

• Technical College level degree and a relevant experience from process industry such as Biotechnology / Pharmaceutical, Chemical, Oil & Gas, Refineries.
• Good communications skills and proficient in English –written and spoken.
• Availability to work non-office hours and perform call-out services, if applicable.
• Open to work offshore, if will be necessary.
• Driving license for car.

Preferred Qualifications that Set You Apart:

• Product Knowledge will be considered a plus.
• Degree or equivalent experience in engineering (mechanical / electrical, computer science, or control systems).

Our Offer to You
We understand the importance of work-life balance and are dedicated to supporting our employees’ personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding.

Depending on location, our flexible work from home policy allows you to make the best of your time, by combining quiet home office days with collaborative experiences in the office so that you can personalize your work-life mix.

We offer an attractive compensation package that matches your qualifications and professional experience. The gross annual salary is based on the metal trade collective agreement (usage group IV). Depending on training and experience, overpayment is possible.

Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.