Field Service Engineer

FIELD SERVICE ENGINEER

AT ABB, WE ARE DEDICATED TO ADDRESSING GLOBAL CHALLENGES. OUR CORE VALUES: CARE, COURAGE, CURIOSITY, AND COLLABORATION – COMBINED WITH A FOCUS ON DIVERSITY, INCLUSION, AND EQUAL OPPORTUNITIES – ARE KEY DRIVERS IN OUR AIM TO EMPOWER EVERYONE TO CREATE SUSTAINABLE SOLUTIONS. WRITE THE NEXT CHAPTER OF YOUR ABB STORY.

THIS POSITION REPORTS TO

Field Service Manager

YOUR ROLE AND RESPONSIBILITIES

In this role, you will have the opportunity to execute service work with low to medium complexity as per work instructions and in accordance with ABB standard processes, quality standards, and safety guidelines. Each day, you will plan and execute work on a first-time right approach with customers. You will also showcase your expertise by displaying a clear understanding of sense of urgency and care in your own area of responsibility. This role is contributing to the Process Automation Marine & Ports division in {insert region}. Main stakeholders are {insert main stakeholder groups if available}. You will be mainly accountable for: • Working independently to install, modify, test, repair or inspect company products and equipment including, but not limited to: low voltage and medium voltage circuit breakers, transformers, switchgear, protection relays and rotating machinery. • Performing or coordinating complex and diverse engineering activities associated with field projects. • Interpreting technical drawings and schematics and making changes as necessary in the field to reflect work carried out on site. • Increasing product and technical knowledge through factory or third party training, technical manuals and conventional or non conventional resources • Troubleshooting and repairing equipment, applying personal knowledge and experience. • Providing technical advice to customers on site and remotely. • Working closely with project managers to coordinate site activity. Assuming the role of site manager on some projects. • Providing leadership in the assembly and operation of lab and field service equipment. • Recording, compiling and reducing data for analysis and assisting in the subsequent assessment and reporting. • Leading assigned field services: responsible for planning, analysis and reporting of projects ranging in complexity from simple to advanced. • Assuming the role of a mentor or an advisor to less experienced company personnel and customers. • Ensuring quality and safe operations in the field. • Representing the company in conferences and meetings with customers. • Preparing or providing input for technical documents such as specifications, quotations, procedures or technical reports. • Reporting opportunities and problems to management. • Preparing timesheets, service reports, expense reports and other documents immediately following the work assignment. • Promoting to customers ways to optimize their operations or make general improvements. • Seeking other opportunities to promote customer satisfaction and foster harmonious business relations.

QUALIFICATIONS FOR THE ROLE

• Associate’s Degree in Engineering or other technical field with minimum 5 years of experience in marine power generation and power distribution with a focus on circuit breaker and switchgear maintenance.
• Alternately, a special combination of education and experience and demonstrated accomplishments will be considered.
• Strong knowledge of protection relays and excitation.
• Familiarity with marine and offshore work environment and procedures.
• Candidates must already have a work authorization that would permit them to work for ABB in the US.

BENEFITS

• Retirement plan
• Life insurance
• Disability insurance
• Wellbeing program
• Healthcare plan

MORE ABOUT US

At ABB Marine & Ports, we are committed to transforming our customers’ vessels and terminal operations with innovative electric, automated, and digital technologies. As part of enabling a low-carbon society, we strive to preserve resources and promote social progress. Our sustainable solutions have a far-reaching impact, and by joining us you will actively play a part in contributing to a more sustainable future. www.abb.com/news We value people from different backgrounds. Apply today for your next career step within ABB and visit www.abb.com to learn about the impact of our solutions across the globe. #MyABBStory We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. – 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB’s career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. While base salary is determined by things such as the successful applicant’s qualifications and experience, this position is expected to pay between $55,400 and $102,600 annually. myBenefitsABB.com