Field Service Technician – Automation

The Field Service – Automation Technician plays a critical, hands-on role in building and delivering industrial automation solutions. It requires deep technical execution and carries significant responsibility and autonomy, with direct impact on customer outcomes and service quality.

This role is ideal for an experienced Electromechanical technician who thrives in fast-moving environments. This is not an entry level role.

Travel & Field Support Requirement

Must be able to travel up to 75% – 80% to customer sites, including some international travel, often on short notice.
Work flexible hours to support project and customer production schedules.
Valid Driver License

Key Responsibilities

Execute mechanical and electrical installation of industrial automation equipment across high-reliability manufacturing environments.
Perform system repairs, upgrades and retrofits.
Support commissioning and startup activities: pneumatic and wiring verification, I/O checkout, system functional testing, and customer engagement
Perform troubleshooting and fault diagnosis on mechanical, electrical, and pneumatic systems during startup and post-commissioning
Carry out preventive and corrective maintenance on installed automation systems per OEM specifications.
Read and interpret mechanical drawings, electrical schematics, and wiring diagrams
Work alongside controls engineers and project managers without overlapping into programming or design scope
Document work performed, capture redlines, and complete field service reports accurately and on time
Execute work safely ensuring the safety of self and others, including adhering to all company and client safety procedures, performing JHA’s, wearing proper PPE, and executing LOTO practices.
Customer Partnership

Act as the primary technical interface with customers during service and commissioning activities
Build trust through clear communication, professionalism, and rapid problem-solving
Provide training and technical guidance to customer maintenance and engineering teams

Required Qualifications

Associate’s degree in Mechanical Engineering, Electrical Engineering, or Mechatronics; Apprenticeship Certificate or Journeyman’s Ticket as Millwright, Electrician, Machinist, or Tool & Die Maker; or equivalent practical experience
5+ years of hands-on experience in building, installing, commissioning, or field service of industrial automation systems.
Excellent troubleshooting skills.
Proven ability to lead technical efforts independently in the field.
Strong customer-facing communication and decision-making skills.
Proficient in MS Word, Outlook, Excel and Teams.
Authorization to work in the US

Preferred Qualifications

Ability to navigate robot (Fanuc, Kuka, ABB) teach pendants and PLC (Rockwell, Siemens) interfaces to support fault diagnosis and point touchup.
Training in proper rigging techniques and safety protocols, including pre-lift planning and preparation.
Ability to operate a forklift.

Physical & Work Environment Requirements

Work in industrial manufacturing and variable temperature environments
Lift up to 50 lbs
Work at heights or for extended periods of standing / kneeling.

Tagged as: automation, commissioning, controls engineer, electromechanical, field service engineer, field service technician, installation, mechatronics, PLC, robotics, technician