Application Consultant – Fiix Software

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers – amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility – our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

Delivers consulting project activities, including client identification through final invoicing. Technical responsibilities include problem identification, system architecture definition, hardware/software specification and/or design, implementation, testing, client training, and solution deployment. Project management activities include interaction with company and client managers and cost/schedule monitoring. Financial responsibilities include project cost estimating, proposal generation, and invoicing. May participate in sales and proposal presentations in addition to completing ongoing team account activities. Identifies additional product/services opportunities in customer organization. Viewed by customers as a consultant and performance is typically measured by delivery of agreed solutions within budgeted hours.

Rockwell Automation acquired Fiix in December 2020. Our relationship with Rockwell gives us access to more resources, connections and expertise in the industrial automation space while maintaining our individuality and creative freedom as a high-growth SaaS company. This acquisition allows Fiix to offer our employees the best of both worlds.

As an application consultant, you will collaborate with the internal team and clients to deliver integration projects. We are looking for a blend of technical knowledge and project management skills. Some understanding of maintenance operations or experience in the manufacturing or similar industry will be a bonus.

You will report to the Manager – Integrations

Key Responsibilities:

• Gather and communicate integration project requirements.
• Translate requirements into technical design for secure and scalable solutions.
• Manage integration projects, ensuring timelines and client requirements are met.
• Manage communication, scope changes, conduct meetings and maintain documentation throughout the project lifecycle.
• Provide expertise to establish how the Fiix features can be used to align with integration requirements.
• Assist clients with end-to-end system testing and troubleshooting.
• Provide guidance on Fiix API usage and recommend best practices.
• Be an escalation point for any technical issues that may arise within these key areas.

The Essentials- You will have

• Bachelor’s Degree in relevant field.
• Legal authorization to work in the Canada is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

The Preferred- You may also have

• 1+ years of experience in a customer-facing role, managing projects.

• Experience within maintenance operations or experience in the manufacturing or similar field.

• 1+ years of experience in software implementation or SaaS.
• 1+ years of experience with APIs, gathering requirements, data analysis.

What We Offer:

• Health Insurance including Medical and Dental
• Health Care Spending Account (HCSA – dependent on the plan chosen)
• Employee Assistance Program (EAP)
• Retirement plans
• Paid Time off
• Volunteering Time off
• Employer Savings Plan Matching (includes RRSP, TFSA, and EPSP)
• Employer Paid DC Pension
• Maternity and Parental Leave Top-Up
• Fitness Reimbursement Program
• Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.

We offer a flexible work schedule where you will work with your manager to enjoy a work schedule that can flex with your personal life.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

This is a summary of the position’s responsibilities and does not reflect the entire scope of work expectations. Our benefits for the US can be foundhere. Actual pay will be based on factors such as skills, knowledge, education, and experience.

Rockwell Automation is an Equal Opportunity Employer including disability and veterans. If you are someone with a disability and you need assistance or reasonable accommodation during the application process, please contact our services team at +1 (844) 404-7427.

For the right candidate, this position could be worked remotely from any location in the US or Canada.

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We are an Equal Opportunity Employer including disability and veterans.

If you are an individual with a disability and you need assistance or a reasonable accommodation during the application process, please contact our services team at +1 (519) 618-4899.

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.