Field Service Technician

About Us:

BW Design Group is a fully integrated architecture, engineering, construction, system integration, and consulting firm committed to helping our clients realize their most critical goals from Strategy to Commercialization. As the only firm born from a manufacturing technology company to become an independent and fully integrated firm, we combine deep domain expertise in the manufacturing environment with an approach that is built to serve the dynamic needs of our clients. Rooted in our distinct culture of Truly Human Leadership, we cultivate the leaders who will define tomorrow and partner with our clients in the food & beverage, life sciences, industrial, and advanced technology industries to build the future of manufacturing and technology.

Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.

Job Description:

Who You’ll Work With

You will join one of our 45 offices in the US, be part of a committed team of over 1500 professionals, and work in teams and directly with our clients doing work that is shaping the world around us. You will be welcomed into a rapidly growing business and team and empowered to make an impact. You will be valued, cared for, and challenged on your path to becoming a world-class professional and surrounded by leaders who are committed to creating an environment that enables you to realize your own success and fulfillment.

Cadence Technologies, a subsidiary of Barry-Wehmiller Design Group, is a national distributor for industry leading process component manufacturers such as SPX, Waukesha and APV. Our valves, pumps and parts support the leading food and beverage manufacturing companies. Cadence specializes in having a highly experienced team that provides our customers with outstanding customer service and quick delivery times.

We are focused on providing our professionals with opportunities for leadership and career advancement within a thriving work environment and a unique people-centric culture. We offer a robust, centralized learning and development program to improve the career experience for every professional. For more information, please visitwww.cadencetechnologies.com.

Cadence Technologies is seeking exceptional candidates who thrive in fast paced work environments, managing inventory, and shipping/receiving for a distribution business that supplies world class manufacturing companies sanitary process components for the food & beverage industries. Team members must be organized, detail oriented, able to work with others as a team, demonstrate strong character and work ethic.

What You’ll Do

The Field Service Specialist is responsible for providing on-site service needs for the Cadence distribution business, such as sanitation (cleaning), valve rebuilds, pump rebuilds, homogenizer services, and scraped surface heat exchanger services. As well as provide on-site startup support for design group projects and process installations to ensure proper installation and smooth startup of newly installed equipment. In between service calls, provide shipping and receiving support for the Cadence business including verifying incoming shipments of materials for projects, open orders and stocking inventory. Schedule and package shipments of finished projects and open orders to maintain customer commitments. Maintain the flow of the inventory in and out of the warehouse.

• Work with other Cadence team members to perform on-site valve rebuilds and positive displacement pump rebuilds on projects.
• Provide support for other on-site services such as homogenizers and scrape surface heat exchangers, as needed, to support the growth of the Cadence business and its customer’s needs.
• Performing unpacking of shipment deliveries
• Performing a three-way match of packing list to the parts received and the purchase order.
• Process inventory replenishment orders, in a timely manner, to ensure they are received and stored in the proper warehouse location.
• Execute cycle counts to ensure the integrity of inventory levels reflected in the system.
• Managing shipment requirements, such as “ship complete”, “freight collect”, “partial shipments”, etc.
• Schedule trucks for LTL and dedicated Truckload shipments of projects to maintain project deadlines.
• Prepare large equipment shipments of pumps, valves, heat exchangers, etc for shipment by building crates and frames to protect the product during shipping.
• Process pick tickets for process components (pumps, valves, heat exchangers, etc) and parts (gaskets, o-rings, bearings, seals, springs, etc) pulled from inventory warehouse
• Package and ship parts orders to fulfill orders generated by the inside sales team.
• Perform administrative tasks, such as data entry, perform parts catalog updates, filing documentation, archiving documents, etc. as needed to support the day-to-day operations of the business.

What You’ll Bring

• Must have experience using hand tools and power tools.
• Strong understanding of mechanics and mechanically inclined.
• Must have experience in maintenance tasks, such as tear downs and reassembly.
• Must be detailed oriented with a passion for quality.
• Ability to thrive in a fast-paced schedule driven work environment.
• Must be hard working, self-motivated and focused with a sense of urgency to meet deadlines.
• Ability to read manuals and retain information on various equipment.
• Required to work overtime and weekends when needed to support business needs.
• Ability to learn various business processes and procedures.
• Enjoys working closely with others.
• Must be able to operate a forklift.
• Must label, pack, and load items for shipment according to specifications.
• Inspect and unload delivery vehicles.
• Other duties as assigned.
• Willing to travel and work holidays and weekends.

Education and Experience

• High school or GED; Associate’s or Technical Diploma is a plus.
• Experience with tools, machinery, and mechanics.
• Relevant industry knowledge is a plus.

Travel

• Willing to work most holidays and weekends.
• Estimated travel 50%, both regional and national

Location

• Alpharetta, GA

*** Entry-level candidates with technical education are encouraged to apply. ***

Our culture and commitment to our people is what sets us apart. We foster an environment of mutual respect, integrity, and unconditional interest in the individual and collective success of our professionals. Our model and entrepreneurial mindset offer a rewarding, challenging, and highly flexible path. As a Field Service Specialist, you will build a meaningful and fulfilling career with the support of professional development resources and mentorships including our First Year Experience program, Individual Development Plans, and Career Path resources and tools. You will be surrounded by exceptional talent who will support your development as both a world-class professional and a highly effective leader.

Feel like you’re on the path to becoming a Field Service Specialist but you’re not quite there yet? We’d love to connect with you to see if we can take you from where you are today and grow you into a world-class Design Group Team Member.

At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.​

Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.

Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.

Company:

Design Group