Field Service Technician/Engineer

About Us:

At BW Integrated Systems, we are at the forefront of the industry when it comes to designing and manufacturing cutting-edge solutions for end-of-line packaging equipment, labeling and converting, packaging automation, and systems integration. With a global presence encompassing nine manufacturing facilities and a team of over 800 experts, we are proud to be a trusted partner for our customers around the world, with installations spanning more than 50 countries. Our extensive range of products and service network offers innovative technology and unparalleled technical support for manufacturing companies operating in various global market segments. From food and beverage to pharmaceuticals, household goods, automotive, and more, we cater to diverse industries such as container manufacturing, wine and spirits, consumer product packaging, converting, paper, and beyond. With decades of experience, our packaging professionals excel in providing efficient solutions in areas such as robotic applications, packaging line design, integrated systems, palletizers and depalletizers, automated can-end and product-handling equipment, cartoning, case and tray packing and forming, as well as a wide range of labeling solutions including pressure sensitive, roll-fed, and shrink-sleeve options. Additionally, we specialize in converting and finishing solutions, advanced conveyance technology and controls, unwrappers, and destrappers.

Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging, corrugating, sheeting and paper-converting industries. By blending people-centric leadership with disciplined operational strategies and purpose-driven growth, Barry-Wehmiller has become a $3 billion organization with nearly 12,000 team members united by a common belief: to use the power of business to build a better world.

Job Description:

Our team of Field Service Technicians are responsible for troubleshooting, preventive maintenance, equipment upgrades, and new equipment installations. This position generally works onsite in customers’ facilities worldwide.

We are looking for Field Service Technicians who can work independently to ensure high quality customer service. If you have a passion for assisting customers and finding innovative technical solutions, this opportunity may be a great fit!

Daily Operations

• Troubleshoot and perform repairs and modifications on the mechanical, electrical, or software aspects of equipment at customer sites to customer satisfaction.
• Assist in the start-up, checkout, installation, and testing of new equipment.
• Instruct personnel at customer sites on the safety, proper operation, and preventative maintenance of equipment to improve efficiency of customer productivity.
• Build and maintain customer relationships.
• All other duties as assigned.

Education & Experience

• A two-year post high school diploma/certificate in electro-mechanical technology and a minimum of 3 years related experience, OR a high school diploma and a minimum of 7 years relevant experience.
• Knowledge of mechanical, pneumatic, and controls systems along with a general understanding of material handling practices.
• Excellent customer relations and interpersonal relations skills including a high degree of diplomacy.
• Ability to work effectively in a team environment.
• Experience in PLC Programming (Allen-Bradley and/or Siemens S7 PLC’s)
• Have an advanced understanding of VFD functions, operations, and programming
• Advanced understanding of pneumatic and electrical Schematics and troubleshooting
• Ability to troubleshoot wiring and complete I/O checks
• Robotics experience a plus
• Basic computer skills including Word and Excel.
• Must possess a valid driver’s license.
• Must be available for 50 – 60% travel.
• All applicants must be authorized to work in the US

Safety

• Demonstrate responsibility for the personal safety of self and others by maintaining a clean, orderly hazard free work environment, and compliance with safety practices and regulations.
• Actively promote Safety in a positive manner, proactively identifies and resolves Safety issues, report any apparent Safety concerns or violations to direct leader and/or CPD leader.
• Volunteer for a Safety Gemba on the shop floor quarterly.

BW Way + Operational Excellence

• Participates in and assists with the implementation and sustainment of Operational Excellence best practices in alignment with the BW Way, Barry-Wehmiller’s framework to help us think and act in a systematic and disciplined way.
• Ensure work areas are organized and maintained in the office and offer recommendations in the shop.
• Create and utilize standard operating procedures and standard work documentation.

Culture Alignment

• Conduct all activities in a manner that is always fair, moral, ethical, and legal.
• Consistently demonstrate the characteristics of a team player.
• Demonstrate enthusiasm and confidence for the working environment and for learning new tasks and accepting responsibilities. Demonstrates willingness to learn and implement new processes when given appropriate instructions.

ADA Requirements

• Stand, walk, bend, reach or otherwise move about regularly.
• Typically sits, grasps items, and performs keyboarding for operation of a computer.
• Lift, move, or otherwise transfer items up to 50 lbs. frequently, or more occasionally.
• Exposure to typical machine shop physical hazards.
• Noise level in the environment is usually moderate.

Compensation

The approximate pay range for this position is $35-44 per hour. Please note that the pay range provided is a good faith estimate at the time of posting and may vary based on factors such as background, knowledge, skills, abilities, and geographic location of the position.

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At Barry-Wehmiller we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. We know that our differences often can bring about innovation, excellence and meaningful work—therefore, people from all backgrounds are encouraged to apply to our positions. Please let us know if you require reasonable accommodations during the interview process.​

Barry-Wehmiller is an equal opportunity employer. M/F/D/V This organization uses E-Verify.

Applicants may be subject to pre-employment screening which may include drug screening, reference checks, employment verifications, background screening and/or skills assessments.

Company:

BW Integrated Systems