Technical Instructor – Process & Information Software

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers – amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility – our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

What is theRockwell Automation University (RAU)?

The Rockwell Automation University (RAU) School of Technology is a team that serves all of Rockwell Automation by raising the competency level of hands-on technical resources.

We are looking for anSubject Matter Expert(SME) in Poland to support EMEA region where you will be the sole RAU instructor and the main point of contact within theProcess Solutions business (FactoryTalk Batch, PlantPAx etc.) and Information Software.

You will develop and deliver technical training on Rockwell Automation Process and Information Software products: FactoryTalk Batch, PlantPAx, FactoryTalk Historian, etc.

You will report to the Technical Training Delivery Supervisor, EMEA and have a hybrid schedule working in Katowice, Poland.

YOUR RESPONSIBILITIES:

• Work with RAU Delivery Leaders, Development Leaders, Program Managers, and Project Managers to understand the training needs of the partners.
• Develop training materials for eLearning, remote instructor lead, or in-classroom formats to suit the needs of technical staff through technical writing, interactive presentations, and other learning practices.
• Deliver training in a classroom or virtual classroom to achieve learning goals.
• Interact with product businesses, stakeholder businesses, and partners to develop and deploy world-class training to RA employees, partners, and customers, so they can position, deliver, and support projects.

THE ESSENTIALS – YOU WILL HAVE:

• Bachelor’s Degree in Engineering, Computer Science, Information Technology, or related.
• Legal authorization to work within the region where you are hired (permission to stay and work in Poland).
• Fluent English.
• Willingness to travel up to 20% of the time, domestically or internationally.

THE PREFERRED – YOU MIGHT ALSO HAVE:

• 3+ years’ experience inprocess, batch and information software application configuration, deployment, and troubleshooting.
• Passion for people training and ability to develop and deliver technical training to achieve specified learning goals.
• Ability to train and serve as a technical mentor to others through content creation and personal interaction
• Demonstrated ability to balance competing requirements and interests, with a focus on top priorities, finding opportunities to achieve win-win or obtain acceptance/agreement to compromise.
• Ability to successfully work across organizational boundaries, including strong relationship management skills.
• Excellent written and oral communication skills, including speaking in front of small and large groups and ability to write & maintain technical documentation.
• Ability to participate in customer-facing engagements as required to develop expertise in customer requirements of products, technologies, and solutions.

WHAT WE OFFER:

• Life insurance.
• Private medical care.
• Lunch card.
• Multicafeteria system.
• Annual bonus.
• Christmas and vacation allowance.
• Free parking.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

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Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.