Senior Technical Application Engineer

JOB DESCRIPTION SUMMARY
Own the project control activity globally and drive consistent functional specifications and common global processes for projects implementation. Activities that are conducted to better understand or ultimately meet the expectations of the customer Impacts approaches, projects and programs in the functional area or affected business organization and ways of working. Impacts quality, efficiency and effectiveness of own team. Has significant input into priorities. Guided by professional practices and policies that are shaped by the role. The role has moderate autonomy, requiring high levels of operational judgment.

JOB DESCRIPTION

Essential Responsibilities:

• Acts as expert consultant to guide customer in planning and development of technical solutions
• Assists with technical development of proposals, assuring compliance to Customer’s specs by working closely with engineering, product managers, and proposal managers to ensure valid statement of product or work for competitive proposal generation
• Acts as technical support to the commercial teams, providing technical expertise during Customer presentations, demonstrations, evaluations and testing.
• Assists customers in trouble-shooting and analysis of protection and control systems including: 61850 applications, Transmission protection, and industrial protection applications.
• Track issues discovered during demonstration, evaluation, and testing of product and follow through with Technology team to provide a resolution.
• Lead technical presentations presented to customers in support of sales or service.
• Provide product training to customers and sales force.
• Assist customers in product testing at customer location.
• Work directly with customers to influence technical specifications and support sales team to achieve closing key orders
• Responsible for the pre-sales technical support of customers and the sales team
• Take customer requests for quote and develop a product proposal around an application
• Outline, present, and sell the value of GE products and services that can benefit GE’s customer needs
• Develop and cultivate long-term relationships at the technical levels of customer organizations
• Coordinate with sales teams to make customer calls and presentations and participate in bid meetings and site walk-through meetings with customer as necessary
• Support the development of new leads and market opportunities in the Sales Region
• Provide an essential link from the customer to marketing, engineering and product development teams
• Partner with peers and management to enhance selling techniques and approaches in line with both the region’s growth objectives and Grid Automation’s initiatives
• Provide market dynamics input such as competitive intelligence and industry trends to the Marketing and Business teams
• Prepare and present technical presentations, white papers, and case studies at industry conferences

Qualifications/Requirements:

• Bachelor’s Degree in Electrical Engineering from an accredited college or university
• Minimum 6 years of experience in power system protection and control

Desired Characteristics:

• Ability and willingness to travel when necessary
• Perform Power system protection coordination studies, short circuit studies and relay setting calculations and provide support for field installation
• Power system automation and communication expertise
• Hands on expertise in configuring and troubleshooting protection and control systems
• Experience configuring and troubleshooting 61850 based protection systems.
• Conveys deep understanding of industrial and utility relaying protection applications
• Demonstrates practical experience with protective relay settings, features and network communications
• Excellent communication and presentation skills, both written and verbal
• Ability to maintain professional demeanor and interact with all levels of customers
• Work efficiently without direct supervision
• Self-starter, positive attitude, committed to the success of the business
• Strong creative and problem-solving skills
• Flexible and adaptable; open to change and modification of tasks
• Able to share ideas and work well in a team environment
• Proactive approach to tasks – displays initiative
• Strong organizational & communication skills and a proactive and open approach to conflict resolution
• Customer focused attitude with proven positive results
• Demonstrated proficiency in Microsoft Office applications

The base pay range for this position is $127,900.00 – 187,000.00 USD Annual. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. This position is also eligible for a 15%variable incentive bonus.This posting is expected to close on10/7/24.

Healthcare benefits include medical, dental, vision, and prescription drug coverage; access to a Health Coach, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability insurance, life insurance, and paid time-off for vacation or illness.

General Electric Company,Ropcor, Inc., their successors, and in some cases their affiliates, each sponsor certain employee benefit plans or programs (i.e., is a Sponsor”). Each Sponsor reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a Sponsor’s welfare benefit plan or program. This document does not create a contract of employment with any individual.

ADDITIONAL INFORMATION

GE offers a great work environment, professional development, challenging careers, and competitive compensation. GE is anEqual Opportunity Employer.Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

Relocation Assistance Provided:
No
#LI-Remote – This is a remote position