Senior Service Engineer – Marine

Job Summary:

Emerson Automation Solutions ‘Marine Solutions’ Measurement and Analytical range includes Radar Tank Gauging System, Valve Remote Control System, Micromotion Coriolis Flow, Pressure and Temperature measurements for safe ship operation. Our portfolio enables our customers to take action before changes affect equipment performance and cause downtime. As a Service Engineer you will be the face of Emerson in front of our key customers within the Marine and Offshore industry.

Based in our Mumbai campus, but responsible for the Indian sub-continent region, we have a new vacancy in our highly successful Marine Solutions Service team, part of the wider Measurement Solutions.

In this Role, Your Responsibilities Will Be:

• Ensuring you are fully prepared for the service call prior to attending the client site, including ensuring spares are available
• Perform onboard service and onsite commissioning within the region and worldwide.
• Participate in the testing, calibration and verification of system setup of Emerson products and supplies of Marine systems.
• Understanding the customer requirement fully in order to provide an efficient and optimum solution
• Ensuring service reports are completed and signed in all respects, prior to submission
• Provide comprehensive remote support to customers to ensure their continuing loyalty
• Setting up, installing, configuring and maintaining simulation/demo tools or systems in the workshop/office as required
• Carrying out “On the Job Training” when possible, for the rest of the team to share knowledge and experience
• Maintaining the condition and certification of tools
• Recognize and accept HSE Roles & Responsibilities as defined in Emerson’s Company Policy and Procedures
• Be prepared to travel up to 80% of your time across the Middle East & Africa and India region

Who You Are:

You are customer-focused and driven by a passion for making a meaningful impact, always going above and beyond to find the best solutions. You constantly challenge yourself to reach new achievements and are unafraid to question conventional methods, offering innovative solutions to problems. You work independently with a structured approach and consistently uphold integrity as the face of our company to our customers.

For This Role, You Will Need:

• Minimum 5 years of experience preferably on Marine automation, electrical and Hydraulic systems.
• Ability to lead change and alignment on new concepts and approaches through persistence, self-motivation, follow-through, and commitment.
• Great teammate who builds and maintains positive team member relations.
• Able to manage and schedule multiple priorities and meet deadlines.
• Good technical and communications skills.
• Recognize and accept HSE Roles & Responsibilities as defined in Emerson’s Company Procedures.
• You are customer-focused and driven by a passion for making a meaningful impact, always going above and beyond to find the best solutions. You constantly challenge yourself to reach new milestones and are unafraid to question conventional methods, offering innovative solutions to problems. You work independently with a structured approach and consistently uphold integrity as the face of our company to our customers.
• You are ready and willing to travel up to 80% of your time across the Indian sub-continent and internationally. Occasionally, you may need to travel during evenings and weekends, depending on business needs

Preferred Qualifications that Set You Apart:

• Bachelor’s degree in electrical/Electronic, Marine or Instrumentation.
• Knowledge on Lean Techniques, ISO 9002 Quality System and Inventory Management will be an added advantage.
• Able to travel between factories in Singapore, if needed.

Our Offer to You:

By joining Emerson, you will be given the opportunity to make a difference through the work you do.

Emerson’s compensation and benefits programs are designed to becompetitive within the industry and local labor markets. We also offer acomprehensive medical and insurance coverageto meet the needs of our employees.

We are committed to creating a global workplace thatsupports diversity, equity and embraces inclusion. We welcome foreign nationals to join us through ourWork Authorization Sponsorship.

We attract, develop, and retain exceptional people in an inclusive environment, where allemployees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.

We have established our Remote Work Policy for eligible roles to promoteWork-Life Balancethrough a hybrid work set up where our team members can take advantage of working both from home and at the office.

Safety is paramount to us, and we are relentless in our pursuit to provide aSafe Working Environmentacross our global network and facilities.

Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.