Field Service Technician with Arabic

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers – amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility – our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

This role reports to the Business Manager, Lifecycle Services and is located in Dubai, United Arab Emirates

Your Responsibilities – you will do

• Assess and document customer automation installed base and network infrastructure
• On-Site support and troubleshooting of product-level issues on Rockwell Automation technologies (PLCs, HMI, VFDs & other motor control components)
• Perform preventative maintenance activities on automation assets
• Support customers to maintain control system health (firmware updates, OS patching, program backups, etc.)
• Support Engineers with small project execution involving PLC and HMI migrations/conversions
• Configure Control Systems (PLC/VFD/Motion/Software) per customer requirements & commissioning customer site.
• Review, redlining & approval of drawings developed in partnership with Global Engineering & Business Services

The Essentials – You Will Have

• Educational Background:Degree in Engineering or a related technical field.
• Nationality:Emirati
• Skills:Strong Technical aptitude, problem-solving mindset, and effective communication skills.
• Experience:Fresh graduates are encouraged to apply; comprehensive training will be provided.
• Additional:Eagerness to learn and grow in a dynamic field environment.

What we offer

• International team in a stable and growing company within the automation industry
• Ethical company with a culture of diversity, equity and inclusion
• Friendly and collaborative working environment
• Mobile working possibilities
• Development opportunities and availability of a variety of trainings/e-Learning courses
• Attractive compensation package plus additional benefits (e.g. company pension, BRAVO recognition program, bonus for work anniversaries etc.)

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.