Digital Technical Sales Engineer

Are you eager to take your career to the next level? If yes, we encourage your application forDigital Technical Sales Engineerrole!

In this position you handle medium complexity inquiries (Tier 1) for M&A and Flow products and turning the Request for Quotations into Orders by sending to customers the best technical and commercial solution based on the portfolio.

By joining us as aDigital Technical Sales EngineerinCluj-Napoca, this role can be a strong foundation for your future career within Emerson. We encourage advancement and offer tangible development opportunities!

In This Role, Your Responsibilities Will Be:

• Providing customer service at highest standards, responding to customer’s commercial and technical questions or delegating other type queries to the right owner within the organization
• Identifying customer needs, understand medium complexity technical requirements, liaising with customers, sales teams, factories and other departments (as needed) and determine best solution to be offered
• Being available, during normal working hours, to respond promptly on both traditional and digital communication channels, such as phone, email, chat (via drift app), MyEmerson
• Sizing and configuring the products according to the requirements such as specifications, application fit, documentation, testing requirements, target lead-time and budget
• Creating a quote in Oracle/ My Emerson assist with technical recommendations and submit the proposal to customers on time, technically and commercially accurate by offering the best solution
• Selecting the appropriate technical documentation
• Making sure Frame Agreements and Price Agreements are followed and specifying a delivery time for the selected products
• Developing and maintain a sound knowledge of products and applications

Who You Are:

You build and deliver solutions that meet customer expectations. You provide timely and helpful information to individuals across the organization. You readily action new challenges, without unnecessary planning.

You partner with others to get work done and teams and you provide calmness and productivity, even when things are unclear.

For This Role, You Will Need:

• Bachelor’s degree in Engineering
• Minimum of 2 years of relevant experience in an engineering or similar technical positions
• Relevant knowledge of the process industry
• Proficiency in English language (verbal and written)
• Good knowledge of Microsoft Office applications (Excel, Work and PowerPoint)

Preferred Qualifications that Set You Apart:

• Knowledge in Oracle or CRM

Our Offer to You

We understand the importance of work-life balance and are dedicated to supporting our employees’ personal and professional needs. From competitive benefits plans and comprehensive medical care to equitable opportunities for growth and development we strive to create a workplace that is supportive and rewarding.

Depending on location, our flexible work from home policy allows you to make the best of your time, by combining quiet home office days with collaborative experiences in the office so that you can personalize your work-life mix.

Moreover, our global volunteer employee resource groups will empower you to connect with peers that share the same interest, promote diversity and inclusion and positively contribute to communities around us.