Advanced Field Service Engineer

WHY HONEYWELL?
Honeywell changes the way the world works.

For more than 130 years, we have solved the toughest customer challenges through a rare combination of our industrial expertise and our innovations in groundbreaking software and technology, and industry-leading automation.

This perfection is built on a foundation of inclusion, diversity and driving a performance culture that values integrity and ethics.

Are you ready to help us make the future?

ABOUT THE ROLE
We are recruiting for anAdvanced Field Service Engineerfor the Honeywell Process Solutions business unit. This role focuses on the maintenance, audits, configuration, programming, installation/commissioning, upgrades, and migration of complex/advanced Honeywell control systems (EXPERION PKS, TPS/TDC300). Your time will be spent validating customer requests, developing/maintaining/improving customer relationships, upgrades/migration planning and execution, all while ensuring Right and Fast Delivery.

Key Responsibilities include:

• Periodic communication with customers regarding technical and administrative issues
• Provide customer support on Honeywell Control Systems and serve as a customer contact for service-related issues/enquiries
• Configure, maintain and solve Honeywell hardware and software issues including: Experion PKS, other DCS hardware / software such as LCN, TPS
• Upgrade Experion software from one software release to another software release on live control system without causing any interruption to customer’s industrial process
• Migrate Legacy Honeywell control systems to Honeywell’s new technology offering
• Understand customer key processes and economic drivers and translate those into business opportunities, providing timely research and recommendations
• Assist Sales during sales pursuits and be the face of Honeywell to end-users, and competitors
• Learn the end-to-end product/solution development and delivery/execution of Honeywell products and solutions
• Use technical expertise of sophisticated Honeywell solutions/product offerings to improve customer experience
• Lead and assist in training less experienced field service engineers

Relocation assistance may be eligible for this role.

YOU MUST HAVE

• High School Diploma or equivalent
• 5 + years’ hands on experience working with control methodology in Distributed Control System (DCS) PLC and HMI platforms
• 5 + years’ field engineering experience
• Knowledge of network architecture and control communication protocols
• Valid driver’s license
• Willingness and ability to travel 50% of time

WE VALUE

• Bachelor’s degree in a technical/Engineering field
• Lead experience
• At least one L4 certification on any domain Experion or TPS.
• Experience with Experion PKS Hardware & Software, in addition to Hiway, TDC, & TPS system experience including LCN, UCN, and Hiway equipment along with PC/Networking
• experience
• 3rd Party controls experience
• Project Management experience (budget control, schedules, resource allocation, reporting)

BENEFITS
We offer a full benefits package that includes medical, dental, vision, 401(k), flexible vacation and education assistance. Benefits provided may differ by role and location. Visit benefits.honeywell.com to learn more.

ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical demands around energy, safety, security, air travel, productivity, and global urbanization. We are a guide software-industrial company dedicated to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: https://www.honeywell.com/us/en

THE BUSINESS UNIT
Honeywell Process Solutions is a pioneer in automation control, instrumentation, and services for the oil and gas; refining; energy; pulp and paper; industrial power generation; chemicals and petrochemicals; biofuels; life sciences; and metals, minerals, and mining industries. A guide in digitization, Honeywell delivers software and services that help customers overcome performance-driven pressures and uncertain market conditions to achieve game-changing business outcomes. Honeywell’s comprehensive portfolio in process control, monitoring, and safety systems and instrumentation provides optimized operations and maintenance efficiencies to meet diverse automation needs. Our technologies are helping facilities, supply chains, and workers become more engaged, making them safer and more profitable – our integrated, industry-specific solutions are tackling customers’ complex problems no matter the size of operations.

ADDITIONAL INFORMATION

• JOB ID:req470733
• Category:Customer Experience
• Location:HON LOC NOT AVAIL IN STATE,Texas,99999,United States
• Nonexempt
•

Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.