Service Engineer in PSS

Job Summary:

After completing a thorough training program, the Service Engineer will implement, test, and document applications for Process Automation Systems developed for our clients. This work will be carried out within project and service teams according to agreed-upon plans and functional requirements. The Service Engineer will also assist in software engineering activities at customer sites, particularly in the Life Science industry.

If you are seeking for an opportunity to grow at Emerson, we have an exciting role for you!

In this Role, Your Responsibilities Will Be:

• Provide site service to installed based customers.
• Provide Lifecycle Service to Local customers.
• Perform MRO & Warranty Service to customers.
• Implement Upgrade/Migration DeltaV system.
• Provide 24-hour standby service to Korea contract customers.
• Support installed based service infrastructure building in Korea.
• Disseminate safety notices and important KBA to local service organization.
• Provide repair quotation support to local Reps/Sub.
• Work with customer to achieve 100% registration for DeltaV system.
• Manage product recall/replacement.
• Reports progress and technical problems to Service Manager.
• Co-work closely with project teams.

Pro-actively identify potential quality and efficiency improvements within assigned work
Who You Are:

You promote a sense of urgency and establishes and enforces individual accountability in the team. You model collaboration across the organization. You anticipate customer needs and provide services that are beyond customer expectations. You observe situational and group dynamics and select best-fit approach. You deliver messages in a clear, compelling, and concise manner.
For This Role, You Will Need:

• Degree in Electrical Engineering and the related fields.
• Excellent communications skills, both verbal and written.
• Strong Microsoft Office skills, particularly MS excel.
• Over 0-3 years’ service experience in technical/industrial environment.
• Excellent collaboration skills with a wide variety of people.
• Ability to handle urgent and sensitive situations and working under pressure.
• Knowledge about computer networking (e.g., TCP/IP, Serial, Modbus), and operating software (Windows).
• Traveling is s part of the job as required.

Our Offer To You:

By joining Emerson, you will be given the opportunity to make a difference through the work you do.

Emerson’s compensation and benefits programs are designed to becompetitive within the industry and local labor markets. We also offer acomprehensive medical and insurance coverageto meet the needs of our employees.

We are committed to creating a global workplace thatsupports diversity, equity and embraces inclusion. We welcome foreign nationals to join us through ourWork Authorization Sponsorship.

We attract, develop, and retain exceptional people in an inclusive environment, where allemployees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.

We have established our Remote Work Policy for eligible roles to promoteWork-Life Balancethrough a hybrid work set up where our team members can take advantage of working both from home and at the office.

Safety is paramount to us, and we are relentless in our pursuit to provide aSafe Working Environmentacross our global network and facilities.

Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.

Our Commitment to Diversity, Equity & Inclusion

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about ourCulture & Valuesand aboutDiversity, Equity & Inclusion at Emerson.

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