Field Service Technician II

As a Field Service Technician here at Honeywell, you will be responsible for providing energy efficiency knowledge and smart devices installation experience to our customers. You will play a crucial role in ensuring the successful implementation and maintenance of our energy-saving solutions. Your expertise in energy efficiency and smart devices will contribute to creating a more sustainable and environmentally friendly future. You will report directly to our Service Manager and you’ll work out of our designated service area. In this role, you will have a direct impact on improving energy efficiency and reducing carbon footprint by installing and maintaining smart devices. You will also provide technical support and training to customers, ensuring they fully understand the benefits and functionalities of our energy-saving solutions.

KEY RESPONSIBILITIES

• Troubleshoot and resolve technical issues, both remotely and on-site
• Collaborate with cross-functional teams to develop and implement solutions for customer needs
• Conduct training sessions for field service technicians and customers
• Stay updated with industry trends and advancements, and provide recommendations for improvement
• Ensure compliance with company policies, procedures, and regulatory requirements

YOU MUST HAVE

• Troubleshoot and resolve technical issues, both remotely and on-site
• Collaborate with cross-functional teams to develop and implement solutions for customer needs
• Conduct training sessions for field service technicians and customers
• Stay updated with industry trends and advancements, and provide recommendations for improvement
• Ensure compliance with company policies, procedures, and regulatory requirements

WE VALUE

• Extensive experience with weather stripping, energy-efficient installation & working with utilities.
• Continuous learning mindset and willingness to stay updated with industry advancements
• Excellent communication and interpersonal skills
• Results-oriented approach and ability to drive projects to successful completion
• Strong problem-solving and analytical abilities

ABOUT HONEYWELL

Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world’s most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell:
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BENEFITS OF WORKING FOR HONEYWELL

• Medical, Vision, Dental, Mental Health Benefits
• Paid Vacation • 401k Plan/Retirement Benefits (as per regional policy)
• Career Growth Opportunities
• Professional Development Programs

ADDITIONAL INFORMATION

• JOB ID:HRD250172
• Category:Customer Experience
• Location:3325 Service St,SME Duke Energy,Charlotte,North Carolina,28206,United States
• Nonexempt
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Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.