IT Infrastructure Engineer

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers – amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility – our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

As an Infrastructure Engineer, you will maintain, support, and troubleshoot customers’ infrastructure to keep it running smoothly. You will be part of a dynamic IT team, reporting to the local IT Supervisor, and will have a hybrid schedule working in Katowice, Poland. Your working hours will be from 7:00 AM to 3:00 PM. Your role will help ensure our customers’ infrastructure is robust and secure.

Location:
Katowice, Francuska 36 – hybrid model

YOUR RESPONSIBILITIES:

• Monitor IT infrastructure at the customer.
• Talk to customers. You are the face of our company to our customers. How you communicate and work with them creates a positive experience that keeps them satisfied.
• Support our clients – using phone and emails you’ll help resolve technical issues regarding configuration and solving problems in virtual area VMware, Windows Server 2008/2012/2016/2019 and backup systems,
• Document technical solutions and best practices;
• Expand knowledge and improve specialist skills.

THE ESSENTIALS – YOU WILL HAVE:

• good command of English,
• university degree – preferable IT/Automatics or similar or 5 years of professional experience
• 3 year of experience in administration of systems Windows Server 2008/2012/2016,
• 3 year of experience in administration of systems VMware, Nutanix or similar
• experience in configuration, administration, and service management – DNS, DHCP, RDP, RDWeb,
• experience administering NetBackup, Veeam, Backup Exec, and VDP backup systems,

THE PREFERRED – YOU MIGHT ALSO HAVE:

• Experience in management of environments connected with VMware VSAN,
• Certification Microsoft MCSA,
• Certification Nutanix – ECA
• Certification VMware VCA/VCP,
• Experience administering Lan / Wan networks based on Cisco technologies will be an advantage,
• Power Shell programming skills, Perl,
• Knowledge of an additional European language will be an advantage.

WHAT WE OFFER:

Our benefits package includes …

• Comprehensive mindfulness programs with a premium membership to Calm
• Volunteer Paid Time off available after 6 months of employment for eligible employees
• Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
• Employee Assistance Program
• Personalized wellbeing programs through our OnTrack program
• On-demand digital course library for professional development

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

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Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.