Advanced Field Service Engineer

THE FUTURE IS WHAT WE MAKE IT.

Advanced Field Service Engineer

Sydney

Start your career by making an impact and real connections with some of the most meaningful challenges around. When you join Honeywell, you become a member of our performance culture comprised of diverse leaders, thinkers, innovators, dreamers, and doers who are changing the future.

Make the Best You.

Working at Honeywell is not just creating incredible things.You will collaborate with top minds, grow through continuous learning, and thrive in an environment that rewards and celebrates achievements.

Join Us and Make an Impact.

As anAdvancedField Service Engineeryour focus will be to perform maintenance, audits, configuration, programming, installation/commissioning, upgrades, and migration of complex/advanced Honeywell control systems (EXPERION PKS, TPS/TDC).

Key Responsibilities:

• ·Understanding of SLA and manage team to drive 100% SLA fulfilment.
• ·Managing service escalation and meeting with customer at site for the resolution of the same.
• ·Leading for new sales lead generation and detail technical site study along with BOM preparation followed by technical presentation at site to convince customer on Lead.
• ·Drive BTI opportunities and cyber opportunities.
• ·Periodic communication with customers regarding technical and administrative issues
• ·Provide customer support on Honeywell Control Systems and serve as a customer contact for service-related issues/enquiries
• ·Knowledge on DVM, EBI, CCTV, Access control.
• ·Configure, maintain, and solve Honeywell hardware and software issues including: Experion PKS, TPS/TDC other DCS hardware / software.
• ·Upgrade Experion software from one software release to another software release on live control system without causing any interruption to customer’s industrial process.
• ·Understand customer key processes and economic drivers and translate those into business opportunities, providing timely research and recommendations.

Key Experience & Capabilities:

• ·Bachelor’s degree in a technical/Engineering field
• ·Min of total 8 years’ experience in field service engineering and Min 3 years’ experience in Honeywell Product Platform team to meet AOP for Service contracts revenue and billing and collections.
• ·Experience with DCS, PLC, Networking, Third party communication, Modbus, Serial interface etc.
• ·Knowledge in process automation, experience in process like petrochemical, Oil and Gas is preferable.
• ·Experience with Experion PKS Hardware & Software, C-300, TDC, & TPS system experience including LCN, UCN, along with PC/Networking experience is preferable.
• ·Experience in DCS project and service for industrial automation sector is must.

Who We Are

The Future Is What We Make It at Honeywell. From sustainable aviation fuel and life-saving healthcare sensors to collaborating on every NASA space mission since the 1950’s, over 100 years of innovation has always been driven by an investment in our people.

Learn more about Honeywell:

Discover More

Our focus at Honeywell is innovation that drives business, improves the bottom line and creates solutions for our customers and communities around the world. There’s a lot for you to discover. Our solutions, our case studies, our #Futureshapers, and so much more.

Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.

Honeywell is a proud advocate of the LGBTQ+ community and we are celebrating Pride Month in the Pacific by launching Pride Connect, our LGBTQ+ employee network, we encourage members of the LGBTQ+ community to apply to join our team of future shapers.

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ADDITIONAL INFORMATION

• JOB ID:HRD241245
• Category:Customer Experience
• Location:2 Richardson Place,North Ryde,NEW SOUTH WALES,2113,Australia
• Nonexempt
•