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The future is what you make it.

When you join Honeywell, you become a member of our global team of thinkers, innovators, dreamers and doers who make the things that make the future. That means changing the way we fly, fueling jets in an eco-friendly way, keeping buildings smart and safe and even making it possible to breathe on Mars.

Working at Honeywell is not just about developing cool things. That is why all of our employees enjoy access to dynamic career opportunities across different fields and industries.

Are you ready to help us make the future?

About the Role

In this role you will achieves successful on-site installation, servicing and repair processes of complex equipment and systems without direct supervision. You will follow detailed work instructions and amend any outdated or incorrect instructions with help of Engineering teams. You will make improvements to training guides and documentation. You will achieve continuous improvement initiatives in the field to quickly fix any administrative difficulties relating to delivery and installation of proper equipment. You will train the customer on proper usage, troubleshooting, and basic repair procedures for complex equipment. You will represent Honeywell at industry conferences and provide technical presentations.

Key Responsibilities

• Program databases for all supported systems to meet specified sequences of operation and equipment manufacturers recommendations within preventative maintenance agreements and service projects.
• Perform calibration and check-out of control systems, and ensures that specified sequence of operations and commissioning obligations are met
• Create, modify, and maintain customer user interface system graphics
• Instruct customer’s personnel on operation and maintenance of temperature control systems and energy conversation routines
• Provide information to update drawings and keep records of equipment for as-built documentation (submit all redlined drafting to application engineers)
• Advises service manager and sales representatives of additional sales potential and solicits service contracts while performing start-up, commissioning, and owner training tasks
• Generates reactive quotes to meet customers needs for energy optimization, system performance, repairs and upgrades.
• Manage service projects, parts ordering, coordination, and subcontractors
• Manage service work, maintenance contracts and project scheduling for assigned customer accounts.
• Ability to work with little or no supervision
• Experienced in 2 or 3 Honeywell service business disciplines – Fire Alarm, HVAC Controls, Access Controls and Security.
• Ability to design, develop wiring diagrams, and write sequences.

**Sign-on Bonus eligible**

Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. Person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status.


• High School Diploma or equivalent
• 5+ Years of Experience with Honeywell Products
• Valid drivers license


• Bachelor’s degree or technical/professional certificate
• Niagara experience
• Enterprise Building Integrator (EBI) experience
• ComfortPoint Open experience
• DVM Experience
• Honeywell Fire Alarm Panel Programming and Testing Experience
• Self-starter
• Technical/installation experience
• Customer service experience
• Good written and oral communication
• Ability to follow instructions and identify mistakes
• Ability to work out of town and remotely


We offer a full benefits package that includes medical, dental, vision, 401(k), flexible vacation and education assistance. Benefits provided may differ by role and location. Visit to learn more.


• JOB ID:req445821
• Category:Customer Experience
• Location:3509 and 3521-23 Durazno Ave,El Paso,Texas,79905,United States
• Nonexempt

Customer Experience (GLOBAL)
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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