Advanced Field Service Engr, Tianjin, SETS, IA

To perform the Advanced Field Service Engineer job successfully, an individual must be able to perform each essential responsibility satisfactorily. These requirements are representative, but not all-inclusive, of the knowledge, skill and ability required.
Requirements:

➢ (5+) Years Working experience in combustion or process control related service field
➢ Bachelors Degree in Engineering Technology is preferred
➢ Good Oral & Written English
➢ Good communication skills
➢ Ability to read blueprints and electronic schematics
➢ Excellent mechanical aptitude
➢ Ability to use appropriate test and measuring instruments (e.g. fuel gas analyzer, manometer and volt ohmmeter)
➢ Support more than 85% of the current product line
➢ Good application knowledge of at least 2 process lines (Auto, Metals, Glass, Food, Chemical)
➢ Must be a team player and have a positive attitude
➢ Must be self-motivated, quick and willing to learn
➢ Must work from our Suzhou office during job training period
➢ Driving license with good driving record would be an advantage

RESPONSIBILITIES:

➢ PERFORM FIELD INSTALLATION/COMMISSIONING/MAINTENANCE/AUDIT SERVICE FOR COMBUSTION PRODUCTS APPLIED TO VARIOUS TYPES OF INDUSTRIAL HEATING SYSTEMS
➢ TROUBLESHOOT AND DETERMINE CAUSE OF PROBLEMS INVOLVING PRIMARY MECHANICAL AND SOME ELECTRICAL FACTORS
➢ DISASSEMBLE UNITS, REPAIR AND REPLACE COMPONENTS OF ENTIRE PRODUCTS
➢ DISCUSS OPERATING PROBLEMS OF SYSTEMS AND REPAIRS REQUIRED WITH CUSTOMER MAINTENANCE AND ENGINEERING PERSONNEL
➢ WRITE-UP SERVICE REPORTS OF ALL WORK/ADJUSTMENTS AND SYSTEM RECOMMENDATIONS FOR EACH CUSTOMER JOB SITE
➢ ANSWER TELEPHONE INQUIRIES OF CUSTOMERS WHEN IN THE OFFICE
➢ RELAY DIFFICULTIES IN THE FIELD TO R&D AND THE ENGINEERING TEAM
➢ ASSIST IN THE PRESENTATION OF IN-HOUSE WORKSHOPS TO TRAIN CUSTOMERS AND SALES REPRESENTATIVES INVOLVING COMBUSTION PRODUCT LINES
➢ WORK UNDER MINIMAL SUPERVISION
➢ TRAVEL TO CUSTOMER LOCATIONS WORLDWIDE, TRAVEL RATE IS ABOUT 70%
➢PERFORM OTHER DUTIES AS REQUIRED

ADDITIONAL INFORMATION

• JOB ID:HRD243980
• Category:Customer Experience
• Location:No.50,West Zhonghuan Road, Tianin Airport Economic Area,Tianjin,TIANJIN,300308,China
• Nonexempt
•