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In this Role, Your Responsibilities Will Be:

• Provide site service to installed-based customers.
• Provide emergency service to customers.
• Provide technical support standards and best practices to customers.
• Disseminate safety notices and important KBA to local service organizations.
• Provide repair quotation support to local Reps/Subs.
• Manage product recall/replacement.
• Report progress and technical problems to Service Manager
• Co-work closely with all BU team members
• Proactively identify potential quality and efficiency improvements within assigned work.
• Collaborate with sales team for Competitive Displacement.
• Have a product & solution knowledge.
• Contribute to Maintenance, Repair, and Overhaul business growth.
• Have Analyzer maintenance & Commissioning service capability.
• Have customer focus mindset.
• Provide fast response to customers’ demand.
• Manage emergency situations.
• Manage team and utilize service manhour time effectively.
• Proactively communicate with customers.

Who You Are:

You promote a sense of urgency and establishes and enforces individual accountability in the team. You model collaboration across the organization. You anticipate customer needs and provide services that are beyond customer expectations.You observe situational and group dynamics and select best-fit approach. You deliver messages in a clear, compelling, and concise manner.

For This Role, You Will Need:

• Degree in vocational college or university in related areas.
• Have 0~3 years of experience in analyzer maintenance.
• Have Analytical products & solution knowledges.
• Prefer National technical qualification certificate holders in areas such as environment, chemical engineering, machinery, electricity, electronics, information technology.
• Work & live in Ulsan area.

Our Offer To You:

By joining Emerson, you will be given the opportunity to make a difference through the work you do.

Emerson’s compensation and benefits programs are designed to becompetitive within the industry and local labor markets. We also offer acomprehensive medical and insurance coverageto meet the needs of our employees.

We are committed to creating a global workplace thatsupports diversity, equity and embraces inclusion. We welcome foreign nationals to join us through ourWork Authorization Sponsorship.

We attract, develop, and retain exceptional people in an inclusive environment, where allemployees can reach their greatest potential. We are dedicated to the ongoing development of our employees because we know that it is critical to our success as a global company.

We have established our Remote Work Policy for eligible roles to promoteWork-Life Balancethrough a hybrid work set up where our team members can take advantage of working both from home and at the office.

Safety is paramount to us, and we are relentless in our pursuit to provide aSafe Working Environmentacross our global network and facilities.

Through our benefits, development opportunities, and an inclusive and safe work environment, we aim to create an organization our people are proud to represent.

Our Commitment to Diversity, Equity & Inclusion

At Emerson, we are committed to fostering a culture where every employee is valued and respected for their unique experiences and perspectives. We believe a diverse and inclusive work environment contributes to the rich exchange of ideas and diversity of thoughts, that inspires innovation and brings the best solutions to our customers.

This philosophy is fundamental to living our company’s values and our responsibility to leave the world in a better place. Learn more about ourCulture & Valuesand aboutDiversity, Equity & Inclusion at Emerson.

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