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JOB DETAILS

About the Department

The Finance and Operations dept. brings insights and intelligence to inform decision making & drives digitalization and business solutions to attain NNI goals. Finance and Operations works closely across the organization to guide enterprise-wide resource allocations, investment choices, drive core operations and develop insights to drive growth and operational excellence across the value chain while innovating for future capabilities. Our focus on innovation ensures we’re constantly building future capabilities. We’re responsible for regulating accounting, upholding workplace safety, managing our supply chain and sampling, supporting technological and data innovation, insights and analytics, delivering patient support solutions, maintaining our facilities and assuring the integrity and completeness of all business transactions. At Novo Nordisk, you will have the opportunity to build a life-changing career in a global business environment. We encourage our employees to make the most of their talent, and we reward hard work and dedication with opportunities for continuous learning and personal development. Are you ready to maximize your potential with us?

The Position

The Cloud Engineer role will be responsible for technical leadership in the development and operations of our AWS environment.

As a Cloud Engineer you will be responsible for designing and developing cloud infrastructure solutions and services. The focus will be around developing and maintaining foundational AWS services for internal customers. The Cloud Engineer will be an active member of the AWS Agile Product team and will therefore be working closely with members of the Cloud and Corporate Infrastructure (C&CI) organization, coordinating activities with colleagues in Denmark, India and the US. You must exhibit a global mindset and approach in your work.

Relationships

This position reports to the Manager, NAO Infrastructure and will collaborate closely with members of the North America Operations team and C&CI colleagues in DK and India.

Additional internal stakeholders include IT System Managers, Global Security Organization, C&CI for Infrastructure, Network, Security, Application, and user related activities.

External stakeholders could include service providers for support of hosted infrastructure in the AWS cloud. The role will liaison for other Cloud initiatives as needed across C&CI.

Essential Functions

• Provides technology leadership, support and service:
• Fosters and develops an environment of open and honest communication to build strong partnerships and positive perception of the C&CI organization.

• Analyze and fulfills business needs:
• Ensures that stakeholders’ requirements are identified and met, commitments are delivered upon and that stakeholders receive quality support services
• Develops and maintains systems, applications and infrastructure:
• Monitors system performance and capacity of cloud environments to proactively avoid issues and work towards continuous improvement.
• Recommends, evaluates, and implements new technologies to ensure efficacy and alignment with current and long term business goals
• Champions best practices within functional area to enhance IT solutions and improve processes and results
• Work with team members to automate engineering tasks, streamline processes and perform standard administration functions as needed.
• Provides Tier 2 and 3 support for AWS cloud issues.
• Follows IT security best practices, policies, and procedures in support of Global IT security programs.

• Builds relationships and influences key stakeholders:
• Cultural awareness relevant to working in a globally focused work environment
• Infrastructure development and operation:
• Excellent troubleshooting skills with ability to identify and resolve issues.
• Assists in the preparation of standards and documentation consistent with departmental guidelines.
• Participate as contributor to the IT risk assessment and qualification process as relevant.

• Contributes to business enablement and project delivery:
• Works towards overall project goals, plans, timelines, and deliverables using the Novo Nordisk SAFe (Scaled Agile Framework) methodology
• Manages it vendors:
• Liaise with vendors as needed.

• Understands & applies risk management practices:
• Assists in and evaluates results of audits and assessments; participates in remediation; ensures systems meet requirements of risk and compliance practices
• Adheres to qualification SOPs to ensure industry compliance, including CFR, GxP; apply ITSM & qualification management system (QMS) best practices as needed

Physical Requirements

0-10% overnight travel required.

Qualifications

• Bachelor’s degree in an information technology field, or equivalent relevant work experience required.
• At least 3 years of experience with the AWS cloud platform required.
• At least 3 years of experience programming in python required.
• Experience working with Boto3 required.
• Excellent software design and debugging skills.
• Ability to accurately estimate software development tasks and work to schedule.
• Working knowledge of DevOps, CI/CD pipelines, and automated testing.
• Experience with information technology security concepts.
• Working knowledge of Windows and Linux operating systems.
• Working knowledge of computer networking.
• Working knowledge of IT Service Management including service desk, Incident, Problem, Change, Configuration, Capacity, and Financial Management.
• Strong communication skills, both written and verbal.
• Strong interpersonal skills: works well with others in a cross functional team environment as well as a self-starter able to work independently
• Ability to learn quickly in a fast-paced environment; interact within and outside of the organization at all levels.

Preferred

• A minimum of one AWS cloud certification
• A strong development background
• Experience programming in both python and typescript
• Familiarity with SAFe (Scaled Agile Framework), Agile, Kanban, Lean, or similar framework
• Experience in life sciences industry

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk we recognize that it is no longer good enough to aspire to be the best company in the world. We need to aspire to be the best company for the world and we know that this is only possible with talented employees with diverse perspectives, backgrounds and cultures. We are therefore committed to creating an inclusive culture that celebrates the diversity of our employees, the patients we serve and communities we operate in. Together, we’re life changing.

Novo Nordisk is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by local, state or federal laws, rules or regulations.

If you are interested in applying to Novo Nordisk and need special assistance or an accommodation to apply, please call us at 1-855-411-5290. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

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